Patient billing

Balances collected, relationships intact

Somebody has to send the statements, post the payments, and make the follow-up calls — and it shouldn't cost your front desk their week or your patients their goodwill. We run patient billing on a consistent monthly cycle, in your practice's name, for a flat $850 a month.

What's included

The patient side of the ledger, handled

Patient balances are easiest to collect when they're small and expected. Accurate quotes up front come from eligibility & benefits verification, and insurance billing & RCM covers the payer side — this service takes care of everything the patient owes.

Statements & posting

  • Statements on a consistent monthly cycle
  • Statements patients can actually read
  • Patient payment posting & reconciliation

Follow-up & collections

  • Courteous, practice-branded balance follow-up
  • Reminders that don't feel like threats
  • Balances collected professionally — relationships intact
The monthly rhythm

What a month of patient billing looks like

A steady cycle, every month — so balances get handled while they're still small.

Statements go out

On a consistent monthly cycle — the same rhythm every month, so patients aren't surprised by a balance months after the visit.

Payments come in

Every patient payment is posted and reconciled, so the ledger matches reality and nothing lands on the wrong account.

A balance lingers

Courteous follow-up goes out under your practice's branding — in your voice, from your practice, not from a stranger.

The balance resolves

Collected professionally, with the relationship intact — the patient stays your patient.

Transparent pricing

One flat monthly fee

The price is on the page, like every service we offer: $850/mo, month-to-month.

Want the payer side handled too? Pair this with insurance billing & RCM and the whole revenue cycle is off your desk.

How we work

The ground rules, before we touch a statement

Month-to-month

30 days' notice — no long-term lock-in on billing or ads. We keep the work because it's good, not because you're stuck.

HIPAA first

A Business Associate Agreement is signed before we touch patient data. Every time, no exceptions.

In writing

Service-level commitments live in every agreement, every time.

Questions

Patient billing questions, answered

No — everything goes out under your practice's name and branding. Statements and follow-up look and sound like they came from your own front desk, because that's the point: courteous, practice-branded contact that protects the relationship you've built.
The full patient side of your billing: statements on a consistent monthly cycle, courteous practice-branded follow-up on open balances, and every patient payment posted and reconciled. It's one flat fee, month-to-month with 30 days' notice.
No — patient billing covers what the patient owes: statements, follow-up, and posting patient payments. Claims, denials, and payer follow-up are their own service, insurance billing & RCM ($1,249/mo flat, or 2.4% of insurance collections). Plenty of practices run both together so the whole revenue cycle is handled.
That's the thing we're most careful about. Follow-up is courteous and carries your practice's branding — reminders that don't feel like threats — and balances get collected professionally, with the relationship intact. A patient who pays a balance should still feel good about coming back.
Yes. We regularly take over billing mid-stream, clean up aging claims, and get collections back on track — often the engagement pays for itself quickly.
Balances sitting on the books?

Hand us the awkward part

A free 30-minute consultation is all it takes. Tell us what patients owe and how it's been handled so far, and we'll tell you how we'd get statements, follow-up, and posting running on a steady monthly cycle.